Privacy Policy

1. Data Controller

JayDi Media Vibe, S.L. (THERA) is the entity responsible for the processing of personal data collected through this website.
Tax ID (NIF): B-44816270

Registered address: Calle Pedro Valerón Machado 15, 2ª Izquierda, 35240 Carrizal de Ingenio (Las Palmas de Gran Canaria, Spain).

Contact email: [email protected]
Phone: +34 640 30 47 29

THERA has not appointed a Data Protection Officer, as it is not required by law, but any privacy inquiry can be directed to the email address indicated above.

2. Data We Collect and How We Obtain It

We collect and process data you voluntarily provide through various forms or interactions:

Contact form and inquiries: name, surname, email address and any additional information you include in your message.

Newsletter subscription form: name and email address.

Service contracting form: name, surname, postal address, email address, telephone number, and, when required for billing, tax details (ID/NIF).

Browsing data: IP address, device identifier, browser, language, and cookie data (see our Cookie Policy).

We only request data that is appropriate and relevant for each purpose. Refusal to provide mandatory fields may prevent us from providing the requested service.

3. Purposes of Processing and Legal Basis

In accordance with the GDPR, data collection is carried out for specific, explicit, and legitimate purposes. The main purposes are:

• Responding to inquiries or information requests submitted through the contact form.
  Legal basis: your consent when submitting the form.

• Managing the contracting of our services (web design, branding, advertising campaigns, etc.), as well as their billing and delivery.
  Legal basis: performance of a contract or pre-contractual measures.

• Managing subscriptions and sending newsletters related to our services.
  Legal basis: your explicit consent, provided by ticking a specific box; you may withdraw it at any time.

• Sending commercial or promotional communications about THERA’s offers, events, content, and updates.
  Legal basis: your consent; silence or pre-ticked boxes do not constitute valid consent.

• Compliance with legal obligations (for example, tax or accounting matters).
  Legal basis: THERA’s legal obligation.

• Statistical analysis of browsing data to improve user experience and our services (statistical cookies).
  Legal basis: consent given by accepting the relevant cookies (see Cookie Policy).

If in the future we need to process your data for different purposes, we will request new consent or indicate the corresponding legal basis.

4. Data Retention

Personal data will be retained only as long as necessary to fulfil the purpose for which it was collected, or while consent remains valid, and will then be blocked or anonymised to handle possible legal responsibilities. Specifically:

• Contact and inquiry data: retained until the request is resolved and for a maximum of 2 years to address possible claims.
• Contracting data: retained during the contractual relationship and for 4–6 years thereafter, as required by tax and commercial law.
• Marketing data: retained until you unsubscribe or withdraw consent.
• Browsing and cookie data: as indicated in the Cookie Policy.

5. Data Recipients and Transfers

THERA does not share your personal data with third parties except where legally required or when strictly necessary to provide the contracted service (for example, technology providers, payment gateways, or email marketing platforms). In such cases, those providers act as data processors under GDPR-compliant contracts.

No international data transfers outside the European Economic Area are foreseen. If in the future we use third-party tools or services located outside the EU, you will be informed in advance and safeguards will be applied (standard contractual clauses, privacy shields, or binding corporate rules).

6. Rights of Data Subjects

You may exercise the following rights at any time:

• Access: to know what data we hold about you.
• Rectification: to correct inaccurate or incomplete data.
• Erasure (Right to be forgotten): to request deletion when the data is no longer needed or you withdraw consent.
• Objection: to oppose processing based on legitimate interests.
• Restriction: to limit data processing in certain circumstances.
• Portability: to receive your data in a structured format and transfer it to another controller.
• No automated decisions: THERA does not make automated individual decisions or profiling with legal or similar effects; if we ever did, we would inform you.

To exercise your rights, send a written request to THERA (JayDi Media Vibe, S.L.) at the address above or email [email protected], attaching a copy of your ID or similar proof of identity.
If you are not satisfied with our response, you may file a complaint with the Spanish Data Protection Agency (AEPD).

7. Mandatory or Optional Information

Mandatory fields in forms (marked with *) are required to provide the requested service. Failure to provide them will prevent us from processing your request. All other data are optional.

8. Security Measures

THERA applies appropriate technical and organisational measures to guarantee the security and integrity of personal data and to prevent its loss, alteration, or unauthorised access. We regularly review our policies and procedures to ensure confidentiality and data protection.

9. Commercial Communications

We will only send emails, messages, or notifications for promotional purposes if you have given explicit consent by ticking the corresponding box.
You can withdraw your consent at any time through the mechanisms included in each message or by contacting [email protected].

10. Policy Updates

THERA reserves the right to modify this policy to adapt it to legislative or jurisprudential developments and changes in our data processing practices.
Such updates will be published on the website for your awareness. Continued use of the site after those changes implies acceptance of the new policy.